Rules and privacy

 § 1. Definitions

  • Portal – internet service owned by the administrator at the web address wnioskodawca.eu containing the set of web pages, used by the administrator to provide e-services.
  • Administrator of the portal: Bartosz Podraża - Euro-Profit Centre for Obtaining EU Funds Bartosz Podraża,
    35-623 Rzeszów, 14/1Anny Jagiellonki Street, registered in National Court Register supervised by District Court in Rzeszów 12th Economic Department of National Court Register 14622T, NIP : 813-321-79-55  (Provider), wnioskodawca.eu, e-mail admin@wnioskodawca.eu ,tel: +48 17 85 77 100 ,fax +48 17 85 77 100.
  • E-service – a service provided via an electronic mode in an automated way relying on sending and receiving data by teleinformatics systems in public telecommunication networks, customized (provided on an individual’s order) and realized without a simultaneous presence of both sides in one location via an Internet service.  
  • User (Service Recipient) – can be a natural person, legal person and organizational entity without legal personality, whose regulations give them legal capacity, using the portal and offered services at wnioskodawca.eu.
  • Reminder  – electronic form of information send within chosen e-service, that contains this option, via e-mail or sms to Users of the portal, who paid for the option. 
  • Newsletter – an electronic letter sent with the User’s authorization to their e-mail address given in the Form containing economic, marketing and trade information.
  • Administrator of personal data – understood hereby as Bartosz Podraża - Euro-Profit Centre for Obtaining EU Funds Bartosz Podraża, 35-623 Rzeszów, 14/1 Anny Jagiellonki Street (Provider) that processes the personal data of the User in the scope that is indispensable to establish, shape the content, change, dismiss and proper realization of services provided via the electronic way.
  • Price list – a document containing the information about the prices of offered services.
  • Payments – transactions settlements with a credit card, e-transfer done by the User via the Dotpay.pl system, as well as a banking transfer or via an sms.
  • Registry form – meaning the Internet form used by the provider in registering procedure of a User (recipient) that enables transferring the data indispensable for provider in the procedure. 
  • Comments – comments and other remarks present in portal
  • Forum – discussion forum opened to registered Users by the administrator that enables to post comments and conduct discussions.


§ 2. General Conditions

1. The herby regulations determine the rules of using the wnioskodawca.eu portal.

2. The portal is destined for entrepreneurs being natural persons, legal persons and organizational entities without legal personality which are granted with legal capacity, as well as for natural persons who can be beneficiaries of EU grants.

3. Using the portal wnioskodawca.eu the User in the moment of registration confirms that they have read and accepted the Regulations


§ 3. The content of portal/providing services

1. In the scope, without the necessity of registration, the Administrator provides the User the access to cost-free contents that enable to become familiar with the following:        
-  information concerning the Provider, financing the portal from the EU funds 
- description of portal’s functionality and advantages that the portal brings to the User as well as recommendations from experts in EU funds             
- access to the portals of advertisements providers and affiliates by clicking their banners 
- familiarizing with the Regulations of the portal usage

2. Paid services made available by the Provider at the portal are:         
- application enabling a User to make a diagnosis by oneself concerning funding opportunities of planned investment and the choice of the appropriate fund with the option of a reminder of key dates and events related to the chosen fund. The information will be sent automatically via e-mail or sms (E-service No. 1)

- an application that provides model application documents of a selected area of support chosen by the purchaser. The documents are provided to the purchaser with an automated manner without human intervention by the transfer of data at the individual request of the recipient, sent and received by electronic processing equipment, including digital compression and storage of data, which is fully transmitted via the telecommunications network (E-service No. 2)

3. The access of the User to paid services require previous registration.

4. The administrator provides the User, after previous registration, with the possibility of cost-free using of the portal’s forum and signing to mailing list to receive newsletter.

5. The User declares that they accept the fact that selected services provided at the Portal have to be paid for.

6. The price list in available at: wnioskodawca.eu/platnosci.php.

7. The usage of the content of the portal and the usage of offered services requires the following technical capabilities:

  • a PC with the access to the Internet,
  • a web pages browser software.

8. It is possible to use the portal via mobile devices e.g. smartphones.

 

§4. Registration, signing a contract of providing electronic services, cancellation of the contract.

 1. Registration is done by filling in the form present at wnioskodawca.eu/rejestracja.php.

2. In the registration process a User is asked to give the data required by the form. The data is input into the profile of a User, in the fields destined to it.

3. The registration process at the wnioskodawca.eu Portal is free of charge. During the process a User declares that they are familiarized with the Regulations and they have accepted it.

4. The User filling in the information during the registration process guarantees that given data is true.

5. The User during registration agrees to process their personal data according to the Law on Personal Data Protection of 28 August 1997 (Law Gazette No.133, heading 883, as amended).

6. The condition of starting to use the services mentioned in §3 points 2-4 is performing the registration process by a User through filling in and sending the  form as well as accepting the Regulations.

7. With the moment of registration and accepting the Regulations the User becomes a side of the contract of providing the electronic services, established between the User and the provider.

8. If the contract is established with the User who is a consumer defined by the article 22.1 of  Civil Code, such a person can cancel the contract within the period of 10 days from the date of its establishing. In order to secure that period it is enough to send a declaration before it expires to the e-mail address of the Administrator of the Portal given in the Regulations

9. In accordance with the article 10, §3, point 1 of the Law dated on 2nd march 2000 concerning the protection of consumers’ laws and responsibility for a damage caused by a dangerous product (Law Gazette dated 31 March 2000 lat. am.) a User who is also a consumer declares their authorization to start providing the services via portal before the expiry of the period of 10 days counting from establishing the contract. Taking above into consideration, a User who is also a consumer, is not granted with the law of canceling the contract established in a distance on the conditions specified in the Law dated on 2nd march 2000 concerning the protection of consumers’ laws and responsibility for a damage caused by a dangerous product (Law Gazette dated 31 March 2000 lat. am.) 

10. Each side has the authority do cancel the contract with an instant result.

11. The User is able to denounce contract by sending to the e-mail address of the Administrator: admin@wnioskodawca.eu, a demand of their profile deletion or deleting the profile by themselves. In case when the User expresses such a demand to the Administrator, their account will be deleted within 24 hours.

12. Canceling a contract by the Administrator is done through deleting the User’s profile.

13. The User is notified about the fact of their profile deletion via sms or e-mail.

14. Registration of the User at the Portal automatically creates a User’s account, accessible via received during the registration process login and password

 

§ 5. The rules of using the E-service No 1

The application offers the possibility of finding EU grants and obtaining information about them. The information meet the needs of the User / Purchaser.

1. The application, enabling to choose appropriate grant fund with optional reminder send via sms/e-mail (available after registering and receiving login and password), will be available to the User in any chosen place and time chosen by them (without point paragraph 7) via the PC computer set, laptop, providing that they are connected to functional, public internet connection regardless the type of web page browser.

2. To generate possible sources of financing of the User’s investment activities by the application, they must answer a series of questions concerning among others the following areas:

 - beneficiary category, place of residence, age, status of the entrepreneur, subject category, the number of employed persons, the type of activity (according to NACE code), place of running  business activity.

- category of the investment, its value and type, location, creation of new jobs, introducing new products / services, the use of innovative solutions, experience in using EU funds, receiving support from EU funds, the amount of aid, type of programme from which the User have received grant.

3. They will be closed-type questions

4. After receiving the answers to the series of questions the system will generate an individualized e-service, which will be accessible for the User after making the payment. The User will be informed about accessibility of the service send via e-mail or sms, the message will only inform about the possibility of applying for a grant on a proposed investment, without neither disclosing the number of programmes of which the User can benefit nor their names.

5. Message sent to the User will contain information about the fee and the possibility of its settling.

6. The purchase of the service is done through clicking the button „Buy”. The User will be directed to the payment web page where they will choose the method of payment. After selecting the method, the payment is done in accordance with it.

7. Purchased e-service becomes available for the User in the moment of receiving information by the portal that the payment was performed, the User is informed about that fact via e-mail or sms (the information about the availability of the service)

8. Reminder. Using of this service is optional. With this service, the User will have the opportunity to receive information about all relevant dates associated with applying for EU grants i.e. starting and ending dates of calls for proposals, information meetings about applying for funds within a given programme and also dates of the trainings – 3 days in advance. Purchase of the service and its availability shall be in accordance with the points 6 to 7 above.

 

§ 6. The rules of using the E-service No 2

The application offers the possibility of having access to a model application documentation chosen by the User. 

1. The application, enabling to use chosen model application documentation (available after registering and receiving login and password), will be available to the User in any chosen place and time chosen by them (without point paragraph 7) via the PC computer set, laptop, providing that they are connected to functional, public internet connection regardless the type of web page browser.

2. The User who want to buy an e-service No 2 does not need not be a buyer of e-service No. 1.

3. The User who registered during purchase of e-service No. 1 does not need to register again.

4. Model application documentations to the following programmes will be available to the User of the service:

- Rural Areas Development Programme

- Human Capital Operational Programme

- Innovative Economy Operational Programme

- Regional Operational Programmes  of Polish regions.

5. The User will be able to take advantage of all the examples of the model application documentation, available for the program selected by them.

6. After selecting the programme, information concerning availability of the model application documentation for the programme will be displayed.

7. The User will be informed about necessity to pay a certain fee.

8. The purchase of the service is done through clicking the button „Buy”. The User will be directed to the payment web page where they will choose the method of payment. After selecting the method, the payment is done in accordance with it.

9. Purchased e-service becomes available for the User in the moment of receiving information by the portal that the payment was performed, the User is informed about that fact via e-mail or sms (the information about the availability of the service)

10. Availability of the model application documentation for other programs will require following the procedure described in points 6 to 9 above by the User.

11. The model application documentations will be available exclusively on - line and for one programme selected by the User mentioned in point 4 above.  Options of saving files to a local drive, copying their contents and printing will not be available (the User will use the digital product).

 

§ 7. Dostęp  do informacji w ramach nabytych  e-usług 1 i 2  

1. The User making a payment is granted with the access to information and materials being part of offered e-services for the period of 90 days since having been informed about availability of the service.

2. After termination of the above-mentioned term the User still possesses the login and password however the access to information being a part of paid e-services will not be active and will require making selection of a paid service and making payment.

 

§ 8. Płatności

1. The User may select from the following payment options:              
a/ e-transfer            
b/ banking transfer 
c/ credit card          
d/ sms

2. The credit card and e-transfer payments are made through the Dotpay.pl
dotpay

3. Making payments through the Dotpay.pl means accepting the Regulations of payments in Dotpay.pl

4. In case making payments via sms the chargé for sending the message to the pointed address will be calculated by the User’s telephone services provider.

5. SMS Premium payment involves sending an SMS with a specified content to a number placed on the purchase service form. After sending the SMS a charge is collected in accordance with the specified price and a code is send the that allows the purchaser to use the selected service.

6. www.dotpay.pl deals with checking the entered content and sending return codes to the Users.

7. The service provider may grant discount codes.

8. The User may use discount codes that enable a 10% discount in case of purchasing another service and other services after purchasing a second service.

9. At the stage of making payments the purchaser will be able to use a discount code that will be put into a specially created application. The code will be sent to the User via e-mail or sms beforehand.

10. After completion of the payment, after a previous verification its correctness by the system, a client will receive a confirmation of completing of the transaction via e-mail or sms.

 

§ 9. Newsletter

 1. The User who registered themselves may order a newsletter of the service

2. Ordering of the newsletter is free of charge

3. The User may in any moment quit from the subscription of newsletter sending information concerning quitting from the subscription to the e-mail address of the Administrator given in the Regulations

4. Sending newsletter is done to the e-mail of the User.

5. Ordering the newsletter the User agrees to receive trade and advertisement information to their e-mail address given during the registration process, the information is sent by the Administrator.

 

§ 10. Using the forum

1. A User registered in the service is authorized to use the forum portal

2. Administrator secures the access to the forum for all the Users who performed the registration process and accepted the Regulations.

3. The User registers their presence at forum through their identification name (Nick)

4. The nick cannot be similar to another User of the forum, it cannot be a trade or commercial mark or a vulgar statement. Such nick will not be accepted

5. The forum is only an area of free expressions of the Users who use it. The responsibility for posted statements is beard by the people who post them.

6. Any statements that bear characteristics of commercials cannot be posted at forum, as well as the statements of third persons protected by the laws of copyrights and similar and by the law of industrial property.

7. The administrator has the right to ban the access to the statement that violates regulations, law, as well as to the ones that are in contradiction to the themes of the portal and to vulgar statements and the statements being in contradictory to good practices, the administrator also bears the right to delete such statements.

8. The administrator also has the right to call for technical breaks in functioning the forum.

9. All the notices and objections connected with using the forum and its functioning can be sent to the administrator to his e-mail address pointed in the Regulations.

 

§ 11. Complaints

1. All the irregularities connected with functioning the portal, including the ones connected with offered services can be reported by the User to the Administrator by sending the complaint form.

2. The complaints can be sent with the using the form available at the web page wnioskodawca.eu/onas.php.

3. In case of not receiving a reply message with a Premium SMS code one has to contact dotpay.pl. Euro-Profit Centre for Obtaining EU Funds Bartosz Podraża  is not liable for sending the return text messages, and therefore does not pay the costs of sending the messages in case of not receiving the code.

4. Euro-Profit Centre for Obtaining EU Funds Bartosz Podraża is not liable for entering an incorrect Premium SMS content or sending SMS to a wrong number by the User and therefore does not pay the costs of sending the Premium SMS. In this case, please contact the service dotpay.pl.

5. All the complaints reported by the User will be verified by the administrator in the period of 14 days from the date of their reporting.

 

§ 12. Personal data protection

1. At the stage of registration process and filling in the form, the User agrees on sending the personal data, and the data given during the usage of the service, to the database of the administrator as well as on the processing of personal data according to the Law of Personal data Protection of 29 August 1997 (Law Gazette of  2002, No. 101, item 926 lat. am.) in the purposes connected with marketing and information as well as on processing the data in the future if the purpose for which the data is processed does not change – according to the item 23 of the given above Law.  

2. The administrator of personal data in accordance with the Law of Personal data Protection of 29 August 1997 (Law Gazette of 2002, No. 101, item 926 lat. am.) can be the subject pointed in the § 1 of the herby Regulations as the Administrator of personal data.

3. The Administrator of personal data may, on the basis of the art. 31 of the mentioned above Law of 29 August 1997, transfer the processing of personal data to other subject under the condition of written contract

4. The administrator cares about the safety of personal data made available to them and secures its safety preventing from the access of unauthorized persons to it.

5. Administrator provides the User with the access to current information concerning the technical measures that prevent acquiring and modifying by the unauthorized persons the personal data sent via electronic way.

6. The User has the right to the insight and modification of their personal data.

 

 § 13. Responsibility of administrator (services provider)

1. The administrator will do everything in order to assure the correctness of portal’s working.

2. The administrator does not bear responsibility for the network failures, deactivating of the system caused by the necessity of its maintenance.

3. The administrator does not bear responsibility for the content of commercials posted and statements of the Users

4. The User does not receive any guarantee of receiving the grant when receiving information concerning EU grants that meet the needs of the User / Purchaser and receiving a model application documentation selected by them. The exemplary and completed model application documents (e-service No. 2) is only a part of the information about the methodology of filling in application documents. Therefore, the contents included in these documents can not be treated by the User as sufficient and guarantying them receiving the grant. Indication of the optimal grant scheme (e-service No.1) allows the User to obtain information about available EU programs for their investment. Therefore, the Administrator (service provider) is not liable for refusing to grant the User a subsidy.

 

§14 Final statements

1. All the issues that are not included in the Regulations are the subject of Polish law.

2. The herby regulations can be changed by the administrator at any time.

3. All the changes in the regulations are valid from the date of their publishing at the portal.

4. The using of the portal by the User after the change in Regulations is equal with the acceptance of the new Regulations

5. The herby Regulations is valid from 1st May 2012